Essential Information
compendium
compendium
Warm greetings from all our team. We are delighted that you have chosen The Ridge Bali as your tranquil retreat in Bali. Experience the elegance of minimalist luxury, harmoniously blended with Ubud’s natural charm. Our team is devoted to ensuring your stay is both serene and memorable.
Discover simplicity, embrace tranquility.
For well-traveled luxury travelers seeking for a personalized and intimate experience in Bali, The Ridge offers bespoke villas nestled in the lush jungle surroundings of Ubud that provide modern amenities and seamless services with the privacy, personalization and connection to nature.
At The Ridge you don’t just stay in Bali – you experience the beauty of the nature and culture through custom itineraries crafted by your personal host, private pools and outdoor spaces, cozy sunset bar, and a location central to all the top attractions.
The island of Bali is one of the thousands that make up the Indonesian Archipelago. Yet, unlike the other islands, Bali has captured the hearts, minds, and imaginations of global travelers for many decades. The allure and fascination of Bali are clear and immediate. The island is physically beautiful, and its people are graceful, friendly, and exude a quiet confidence.
To the Balinese, their island is their entire world. Other worlds may exist beyond, but theirs is complete and whole in itself, a total provider bountiful with all the physical and spiritual attributes important to existence. In fact, the Balinese cosmos is so rich that the psychic, unseen world constantly spills over into the mundane. Daily life is a vibrant expression of the need to honor, praise, and propitiate the gods, nymphs, demons, and witches. Hardly a day goes by without a procession or temple festival taking place. To an outsider, Balinese life seems to be a continuous celebration with brief intervals for rest.
Bali, according to its most striking qualities as seen by outsiders, has been known as ‘The Island of a Thousand Gods,’ ‘The Last Paradise,’ or ‘The Island of a Thousand Dancers.’ Some view the island as perhaps the last frontier, waiting to be discovered for its beauty, its culture, and its ritualistic way of life. Bali has often been called ‘The Land of Many Temples.’ Temples, from small shrines in the rice fields to magnificent complexes belonging to large towns, are certainly the most important institutions on the island and can be seen everywhere. By the sea, on desolate promontories, in caves, on the highest mountains, even entangled in the roots of Banyan trees, large and small temples appear as a natural complement to the island’s geography.
Discover Ubud, a sanctuary of culture an hour’s drive north of Bali’s capital, Denpasar. Celebrated as the ‘Best City in Asia’ by Condé Nast Traveler’s Reader’s Choice Awards in 2009, Ubud offers a timeless escape where culture, spirituality, and creativity converge. This enchanting town has drawn artists and seekers from around the world for decades, enchanted by its artistic heritage and vibrant cultural tapestry.
Nestled among idyllic rice terraces, Ubud is a living canvas of traditional Balinese life. Its cooler climes, courtesy of the gentle breezes from the surrounding fields, offer a refreshing retreat from the warmer coastal areas. The rhythmic melodies of gamelan music fill the air, enhancing the sense of peace and serenity that permeates this village.
As the culinary heart of Bali, Ubud boasts an array of world-class dining options, cozy cafés, and local warungs, satisfying the palates of food enthusiasts. The town is also dotted with an eclectic mix of spas, galleries, and historical sites, including the central palace, which faces the bustling town market and hosts nightly traditional dance performances. Here, the spiritual essence of Hindu Balinese ceremonies is not just observed but experienced, with frequent celebrations that welcome participation.
Surrounding villages are treasure troves of craftsmanship, where you can explore and appreciate local arts such as weaving, woodcarving, and shadow puppetry. In Ubud, every path leads to discovery, inviting you to immerse in its culture, indulge in its offerings, and create memories that will linger long after your journey ends.
Here is some essential information to ensure that your holiday in Bali is both enjoyable and safe.
1. Avoid the hot midday sun, wear a hat, and drink plenty of water to prevent dehydration. When riding a bicycle or motorbike during the day, apply sunblock to your arms and neck.
2. To drive or ride a motorbike in Bali, an international license is required. It’s advisable to rent a car with full insurance. Remember, traffic moves on the left side of the road. While driving conditions may improve in the countryside, we recommend hiring a driver for convenience and safety.
3. Attending Ceremonies (Religious Guidelines):
4. Dangerous Sports: Ensure you have personal or travel insurance that covers any accidents. Be sure to understand what activities are covered.
5. Be vigilant when exchanging money. Verify the exchange rate and any commission fees. Most importantly, always count your money before leaving, and consider using your own calculator.
6. The tap water in the hotel is not potable. We provide bottled mineral water in your room, which we recommend for drinking and brushing your teeth.
Additional Suggestions:
– Respect Local Customs: Engage with local customs and traditions respectfully and try to learn a few basic phrases in Bahasa Indonesia.
– Environmental Consciousness: Be mindful of your environmental impact and dispose of waste responsibly, especially when visiting Bali’s beaches and natural attractions.
– Health Precautions: Be aware of any health advisories and ensure you have the necessary vaccinations before traveling.
– Cultural Sensitivity: Dress modestly when not at the beach and especially when visiting temples and other sacred sites.
Adding these points ensures that guests are not only informed about practicalities but also reminded to engage with Bali’s culture and environment respectfully, ensuring a harmonious visit.
Adaptors
On your convenience multiplug and international plug has been set up in the working desk inside your villa, kindly call your Butler for assistance.
Breakfast
Enjoy your breakfast in your villa or by Sayan Valley Bar from 7am until 12pm. Please find the breakfast menu in our in-room dining menu. If you have an early departure, your Butler will be happy to provide a breakfast box.
Air-Conditioning
The air-conditioning unit in your room should always be switched off when opening the villa door for long periods of time. This will prevent condensation, which might cause the air-conditioning unit to leak water onto the floor.
ATMs
An Automated Teller Machine (ATM) that is compatible with a number of banks is available in surrounding area. Please ask your Butler for directions.
Baggage Service
Your Butler will be pleased to assist with the collection of your luggage.
Airline Bookings / Ticket Reconfirmations
Your assigned Butler will be happy to help with onward flight bookings and ticket reconfirmations. Airport and inter-hotel transfers can also be arranged upon request.
Check Out Time
Check out time is 12pm. If you require a late checkout, please contact your Butler.
Credit Cards
Accepted credit cards are MasterCard, Visa, JCB, and Amex.
Currency Exchange
This service is provided for your convenience at the Lobby. Additionally, an Automated Teller Machine and licensed money changer is in area, please ask your Butler for directions.
Current & Voltage
All outlets provide 220V.
Medical Assistance
Should you require medical assistance, a doctor can be arranged for a personal consultation to your villa.
Drinking Water
Complimentary bottled water is provided for drinking in your villa and is replenished on a daily basis. Tap water is not suitable for drinking.
Villa Cleaning
Villa will be cleaned and replenished twice a day in the morning and evening time on a daily basis. The following items are available upon request: iron and ironing board, sewing kits and additional bathroom supplies. Please contact your Butler for any assistance.
Internet
Free limited speed wireless Internet connection is available within the resort area.
Key Card
A key card is programmed for every new guest. Please return your key card upon check out. If you misplace your key card simply inform your Butler. A new key card will be programmed immediately.
Laundry & Dry Cleaning
A laundry service is available for your convenience and a clothing bag is placed in your wardrobe for this purpose. All laundry and dry cleaning will be returned the next day. Please be informed that pressing service is complimentary for certain amount of clothes.
Safety Deposit Boxes
An electronic safe is located in the drawer below the television for the safekeeping of your money and personal belongings. The Hotel will not be held responsible for valuables left unattended in your room.
Wake-Up Calls
Please contact your Butler for wake -up call request.
Our activities range from sightseeing, cultural and spiritual experiences to physical activities. Your Butler will delightfully assist you with the arrangement.
At The Ridge, we take pride in offering a curated selection of both in-house and external activities, designed to immerse you in the rich culture and natural beauty of Bali.
Elevate Your Stay with Our Bespoke Experiences:
1. Private Yoga Class: Unwind and reconnect with a personalized yoga session, tailored to your skill level and preferences, set against the backdrop of Ubud’s serene landscapes. Reservation has to be done 1 day in advance.
2. Balinese Offering Craftsmanship: Dive into local traditions by learning the art of making Balinese offerings, a unique cultural experience that connects you to the spiritual heritage of the island.
3. Artistic Exploration: Join a Painting Class led by local artists, where you can express your creativity and take home a piece of Bali’s artistic spirit.
4. Jamu Making Experience: Discover the secrets of Jamu, Indonesia’s traditional herbal medicine, in an engaging session at our Bar, where you’ll learn to craft these healthful and natural remedies.
5. City Tour with a Butler: Explore Ubud’s hidden gems and famous landmarks with a personalized city tour, guided by your dedicated butler who will ensure a memorable and insightful experience.
6. Campuhan Ridge Walk: Embark on a scenic journey along the Campuhan Ridge, a tranquil trek that promises breathtaking views and a peaceful connection with nature.
These enriching activities are scheduled daily and require booking at least one day in advance to ensure a truly bespoke experience. Our team at The Ridge is dedicated to creating unforgettable moments for you, blending relaxation, adventure, and cultural immersion seamlessly into your stay.
Let us help you craft your perfect Bali adventure.
Visit the local Balinese traditional village, walk through the lust rice field of Pejeng. Take 30 minutes ride getting through the hustling and bustling morning activities in the centre of Ubud to Pejeng rice terrace area.
You will be guided by our native guide, walking through the same soil road that the local farmer walks every day. Enjoy the lush of the rice terrace where you can stop by and experience how they harvest the rice paddy traditionally. You will see the traditional irrigation system while visiting the temple dedicated specifically for it. Halfway, take a short break while seeing how local get the young coconut traditionally and enjoy the freshness of the young coconut that just picked up from the tree.
Your journey will be concluded in authentic Balinese house, you can get a glimpse of philosophy behind the architecture as well as how the local villagers do their daily routine.
Enjoy the lunch with freshly cooked Balinese food, before you drove back to The Ridge.
Have you ever wondered where the ingredient for your breakfast come from?
Take a trip to the local village of Buahan. One of the corner areas of Ubud that still pristine and far from the crowded of tourism. A trip around 30 minutes while enjoying the scenery along the way to the village.
You will stop by just by the edge of the local farm and then together with your Butler and local villager, you will take a stroll in the farm. Seeing how the oranges, coffee, and all other organic vegetable growth and produce locally. You will also see in this area that most the unique and sometime already rare vegetation still growth wildly and used by local villager just like how their father and grandfather do.
By the end of the trip, you will be treated with the selection of local fruits, Balinese cake and you will see how the local alcohol is produced and you even can try the ingredient.
Sunia Energy Healing is a technique that uses pure body energy with the energy of the universe to heal physical and mental issues. This technique can be combined with traditional Balinese therapeutic massage.
Wayan Windia or Win, a Balinese healer, Yoga, and meditation instructor introduced and developed this technique through years of practice. He started learning about energy healing in 2003 from his grandfather who is a priest and healer. He took part in quantum healing training, certified non-verbal hypnotherapy, and many other trainings related to holistic healing practices.
After trying many different methods of energy healing over a decade, he eventually invented Sunia Energy Healing to help hundreds of people from across the world.
At The Ridge Bali, we believe that the food is a big part of the experience. That’s why our chef and his team prepared a well-balanced breakfast menu based on the ethically-sourced ingredients from the local farmers.
Please, choose a set that matches your taste.
1. TEA OR COFFEE
SELECTION OF JUICES
watermelon/pineapple/orange/mango
2. TOAST
Plain toast/Brown toast/Vegan gluten-free bread/Sourdough
or
PASTRIES
Pain au chocolat/Carrot muffin/Fruit Danish/Plain croissant
3. AVOCADO TOAST, vg/gl
2 poached eggs, toasted sourdough, sliced avo, cherry tomato, mesclun with honey mustard dressing
or
QUESADILLA, gl
Flour tortilla, Spiced sausage, Sunny side-up, Tomato and avocado salsa, Shredded cheese, Home-made braised beef, Homemade ketchup
or
4. BENEDICT, gl
2 poached eggs, smoked salmon, English muffin, hollandaise, green asparagus
or
EGGS ANY STYLE
Side Choice:
Mushrooms, Asparagus, Tomato, Beef Bacon, Ham, Smoked salmon, Chicken sausages, Baked beans, Hash brown, Saute potato, Toasted sourdough
1. TEA OR COFFEE
SELECTION OF JUICES
watermelon/pineapple/orange/mango
2. TOAST
Plain toast/Brown toast/Vegan gluten-free bread/Sourdough
or
PASTRIES
Pain au chocolat/Carrot muffin/Fruit Danish/Plain croissant
3. BERRY PANCAKE, vg
Forest honey, Mix berries, Strawberry jam, Toasted cashew
or
SMOKED SALMON BAGEL, sf/gl
Dill crème cheese, Cucumber, Red onion, Capers, Roquette leaf
or
GLUTEN-FREE COCONUT CREPES, gf/vg
Caramelized banana, Mix berries compote, Almond flakes, Whipped cream
1. TEA OR COFFEE
SELECTION OF JUICES
watermelon/pineapple/orange/mango
2. TOAST
Plain toast/Brown toast/Vegan gluten-free bread/Sourdough
or
PASTRIES
Pain au chocolat/Carrot muffin/Fruit Danish/Plain croissant
3. GLUTEN-FREE OVERNIGHT OAT, gf/vg
Green apple, Raisin, Oat milk, Almond, Berries, Cinnamon
or
SMOOTHIES BOWL, gl/vg
Blackberry, Strawberry, Banana, Coconut flakes, Granola
or
COCONUT MANGO CHIA PUDDING, gf/vg
Chia seed, Fresh mango, Coconut milk, Pistachio
or
OAT HOT PORRIDGE, gl/vg
Cinnamon, Apple compote, Blackberry, Almonds, Natural honey
1. TEA OR COFFEE
SELECTION OF JUICES
watermelon/pineapple/orange/mango
2. TIPAT CANTOK, gf/vg
Rice cake, Boiled egg, Mix blanched vegetable, Peanut sauce, Rempeyek
or
RICE PORRIDGE “BUBUR MANADO”, g/sf
Pumpkin, Sweet corn, Salted fish, Sambal, Fish skin crackers
or
MIE GORENG, vg
Wok fried noodles, Sunny side up, Deep fried chicken, pickles, Prawn crackers, Sambals
or
NASI GORENG, vg
Wok fried rice, Sunny side up, Deep fried chicken, pickles, Prawn crackers, Sambals
v – vegan, vg – vegetarian, gf – gluten-free, g – gluten, f – fish, sf – seafood, pk - pork
Butler
Please dial extension 0
Sayan Valley Bar
Please dial extension 5
In-room Dining
Please dial extension 6
Local Call Within Bali
Dial the area code, then your required number (Local call for Ubud, Gianyar and Denpasar no need to dial area code)
Local Call Within Indonesia
Dial the area code, then your required number
International Call
Dial 001 or 007
Dial country code
Dial area code
Dial required number
Example
To place a call to New York City, USA, 897-5302:
International Code: 001 or 007 -> Country Code: 1 -> Area Code: 212 -> Number: 8975-302
Each villa has 1 extra-large double bed
3 sofa beds
Deluxe Ridge View Villa: 96 sq.m.
Premier Ridge View Villa: 140 sq.m.
Premier River View Villa: 145 sq.m.
Teak wood with fabric wall-hangings and selected Indonesian artefacts
This treatment is crafted to gently calm your nervous system by combining Balinese and deep tissue massages using our special blended oil followed by applying natural body mask or body scrub to gently rejuvenate your skin. The treatment will end with an hour facial and herbal bath.
Note : not recommended for those who have sensitive and skin allergy.
This technique of massage has been practiced through many generations in Bali. It combines long soothing strokes with gentle acupressure to ease muscular and join tension, bringing about a sense of well-being and deep relaxation. This massage includes half an hour facial acupressure at the of the treatment.
Note : We have different variety of aromatic oils for this treatment.
1 Adults, 0 Children, 0 Infants
Adult
Ages 17 or above
1
Children
Ages 2-16
0
Infants
Under 2
0
