Butler
Please dial extension 0
Sayan Valley Bar
Please dial extension 5
In-room Dining
Please dial extension 6
Local Call Within Bali
Dial the area code, then your required number (Local call for Ubud, Gianyar and Denpasar no need to dial area code)
Local Call Within Indonesia
Dial the area code, then your required number
International Call
Dial 001 or 007
Dial country code
Dial area code
Dial required number
Example
To place a call to New York City, USA, 897-5302:
International Code: 001 or 007 -> Country Code: 1 -> Area Code: 212 -> Number: 8975-302
Adaptors
On your convenience multiplug and international plug has been set up in the working desk inside your villa, kindly call your Butler for assistance.
Breakfast
Enjoy your breakfast in your villa or by Sayan Valley Bar from 7am until 12pm. Please find the breakfast menu in our in-room dining menu. If you have an early departure, your Butler will be happy to provide a breakfast box.
Air-Conditioning
The air-conditioning unit in your room should always be switched off when opening the villa door for long periods of time. This will prevent condensation, which might cause the air-conditioning unit to leak water onto the floor.
ATMs
An Automated Teller Machine (ATM) that is compatible with a number of banks is available in surrounding area. Please ask your Butler for directions.
Baggage Service
Your Butler will be pleased to assist with the collection of your luggage.
Check Out Time
Check out time is 12pm. If you require a late checkout, please contact your Butler.
Credit Cards
Accepted credit cards are MasterCard, Visa, JCB, and Amex.
Currency Exchange
This service is provided for your convenience at the Lobby. Additionally, an Automated Teller Machine and licensed money changer is in area, please ask your Butler for directions.
Current & Voltage
All outlets provide 220V.
Medical Assistance
Should you require medical assistance, a doctor can be arranged for a personal consultation to your villa.
Drinking Water
Complimentary bottled water is provided for drinking in your villa and is replenished on a daily basis. Tap water is not suitable for drinking.
Villa Cleaning
Villa will be cleaned and replenished twice a day in the morning and evening time on a daily basis. The following items are available upon request: iron and ironing board, sewing kits and additional bathroom supplies. Please contact your Butler for any assistance.
Internet
Free limited speed wireless Internet connection is available within the resort area.
Key Card
A key card is programmed for every new guest. Please return your key card upon check out. If you misplace your key card simply inform your Butler. A new key card will be programmed immediately.
Laundry & Dry Cleaning
A laundry service is available for your convenience and a clothing bag is placed in your wardrobe for this purpose. All laundry and dry cleaning will be returned the next day. Please be informed that pressing service is complimentary for certain amount of clothes.
Safety Deposit Boxes
An electronic safe is located in the drawer below the television for the safekeeping of your money and personal belongings. The Hotel will not be held responsible for valuables left unattended in your room.
Wake-Up Calls
Please contact your Butler for wake-up call request.
